STG delivers reliability, quality service and world class experience.

STG takes a proactive approach to data center services, ensuring the infrastructures powering our customers' organizations are available and performing 24x7x365.

A single resource for all data center service needs:

Mission critical support for multi-vendor environments

STG's Signature Service for multi-vendor support offers a single source model that is designed to deliver consistent and reliable end-to-end technology support. This enables STG to extend the useful life of IT assets. Our single-vendor model for comprehensive support across multiple manufacturers allows IT resources to be focused where businesses need them most; driving productivity and innovation for the organization.

STG has over 20 years of experience in providing high-level maintenance support for multiple vendor environments, to all types of businesses:

Personal attention

STG offers customized and flexible maintenance service level agreements to ensure we meet our customers' needs. A staff of well-trained, certified professionals is assigned to each account, providing each customer with a group of proficient technicians that is keenly educated and aware of the IT equipment and needs of their company.

Faster, more responsive service

STG understands that IT infrastructure is the backbone of business operations. Downtime can turn a productive business upside-down. STG's services not only uncover potential problems before they cripple operations, but also provide customized response commitments when problems do occur in order to ensure our customers maintain productivity.

STG provides customers with a superior level of service and increased productivity

Research has revealed that top companies increasingly position IT as a strategic asset. These leaders opt to manage their IT operations like an integrated, service-oriented business. In this paradigm, keeping costs low is an imperative. So is aligning IT investments with overarching business imperatives.

The shift from IT delivery to IT service management has significant consequences for data centers, which are at the heart of any IT capability. With the transition to service management comes the need for greater IT flexibility, server and storage utilization, and cost variability. Maturing technologies in virtualization, service provisioning and automation help address these new requirements and enable the development of data centers that are more agile than ever before. New sourcing models, as well as the emergence of cloud computing as a viable and secure platform for IT service delivery, promise even faster, more responsive and more cost-effective data center capabilities.

However, many organizations lack the necessary data center skills or resources to untangle and replace their complex and costly legacy infrastructures. They understand the value of optimizing their data centers, but often do not know where or how to begin. STG can help. Our End-to-End Suite of Services enables our customers to build more powerful businesses. 

Service Desk

STG's U.S.-based service call center quickly and effectively deals with each and every service call. STG offers customized service desk solutions that are designed to provide seamless communication for all of our customers.