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IT Managed Services: Freeing Client's from the Everyday IT Activities

Client Peace of Mind with Managed Services

 

 

Underwater in project deadlines. Inundated with minor IT requests. Overwhelmed with network issues. The typical IT department is stretched thin and looking for relief. Managed services can provide that much needed help to relive the chaos in the IT department. Freeing your clients from the monotonous, but necessary tasks, allowing your client to move strategic projects to the forefront. STG Tech Data offers Solution Provider's, like your company, the ability to offer managed services without building a practice or acquiring a company with the capabilities. 


STG Tech Data Managed Services 

  • Helpdesk Management: A highly efficient service available 24/7 via phone, chat, or email to provide quick and accurate troubleshooting.
  • Network Management: A continuous monitoring service enabling our team to find problems within client networks and resolve them before impacting the business. 
  • Server Management: Routinely monitoring client's server for load, performance and security along with installation of software updates. 
  • Desktop Management: Tailor-made services covering the entire life-cycle of desktop environments from deploying the desktops and software, to running the network and supporting users on a daily basis. 

Channel Partner Benefits

  • Increase monthly recurring revenue stream
  • Become a vital part of your clients IT environment
  • Decrease cost of support for your products (Level 1 to Level 4)
  • Extend service offerings to increase retention and stickiness
  • Provide on-demand 24/7 services with high quality-of-service
  • Monetize out-of-scope issues while reducing costs

End Client Benefits

  • Peace of Mind. Unload cumbersome every day IT tasks to a trusted partner
  • Focus on the Future. Shift internal resource focus to strategic projects 
  • Manage the Costs. Extend the capabilities of the IT department without a major influx in costs
  • Qualified Resources. Knowledgeable and experienced resources that act as an extension to your internal team

Resources

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The Next Step

Engage with the STG Tech Data team to develop your Managed Services program. Expand your services line card without the hassle of building a new practice. 

Contact Us Today