We agree, your customer service is a main driver of your success and retaining control of the experience is a necessity. With that in mind, choosing to deliver HPE Partner Ready Services through anyone other than STG can kill your customer reputation. Utilizing STG to deliver HPE Services has clear benefits to your customer's experience.
"In all my years of working in IT I have NEVER encountered a company whose client service is as good as STG's, and I mean that. Thank you for everything you all do for us. I wouldn't have it any other way with another vendor. You guys are tops."
A large DMR supports the distributed infrastructure (Data Center in a closet) for a national hotel chain. They leverage STG for the maintenance delivery on HPE CarePacks to keep a simplified delivery model, as STG supports multiple platforms within the Data Centers. The client receives a consistent service engagement and delivery model.