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3 Myths of Data Center Hardware Maintenance

by Nick Keeslar on Tue, May 09, 2017

“Did you know that dropping a penny from the Empire State Building could kill someone?” As I approached the line to rise to the viewing deck, I overheard a fellow tourist talking about this phenomenon. 

As the elevator lifts us further and further up the building, my heart begins to beat just a bit faster. The feeling of the true height of the Empire State begins to sink in. And then I walk out to the viewing area and I’m convinced, it is really far down and dropping that penny is a terrible idea.

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Topics: Hardware Maintenance, Maintenance, Third Party Maintenance, Data Center Services

Product Advisory: Cisco Component Failure

by Nick Keeslar on Wed, Mar 08, 2017

Cisco announced a major issue effecting routing, switching, security and server product lines. The issue is a faulty clock signal part that is susceptible to failure 18 months into the product life. Cisco describes the component failure as:

“Once the component has failed, the system will stop functioning, will not boot, and is not recoverable.”

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Topics: Data Center

A Tale of Two Experiences. Which Does Your Client Deserve?

by Nick Keeslar on Wed, Dec 07, 2016

There’s something kind of cool happening in the world of HPE installation and support services. Take a few minutes to read through the two different client experiences. Only one will leave your client satisfied.

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Topics: Data Center Experience, Maintenance, Experiences

Monopoly Money Won't Pay the Bill!

by STG Service Team on Wed, Apr 13, 2016

Is Your Partner Costing You Money?

Did you know that most 3rd Party Maintenance providers will compete directly against you by biding on the same end user contract? The only way to prevent this direct competition from you "partner" is to work with a Channel Only Maintenance Provider.

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Topics: Maintenance, STG, Successful Business, Competitive

Service as a Service Webinar Recording

by STG Service Team on Mon, Mar 07, 2016

STG, a Tech Data Company, has invented a new SaaS model: Services as a Service. With this new SaaS model, your company has a turnkey solution that allows you to immediately gain additional revenue and margin opportunities with existing and new clients. As a solutions provider, you can now dynamically scale your ability to sell and deliver IT services. This requires no capital investment, but allows you to solve additional problems of your clients.

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Topics: IT Services, Center of Expertise, Delivery Needs

Tech Data Has Acquired Signature Technology Group

by Charles Layne on Mon, Jun 01, 2015

We are very excited to inform you that Signature Technology Group was acquired by Tech Data Corporation on June 1, 2015. Ranked #111 on the Fortune 500, Tech Data is one of the world’s largest distributors of IT products and services. Their advanced logistics capabilities and value-added services enable 115,000 resellers to efficiently and cost effectively support the diverse technology needs of end users in more than 100 countries. For the past six years, Tech Data has been named one of Fortune’s “World’s Most Admired Companies.”

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Topics: STG, Successful Business, Business

10 Common Data Center Interview Questions

by Rick Maddock on Fri, May 29, 2015

There is a skill to interviewing, and those who master it have a much better chance of landing desired jobs than people who struggle with interviewing. One of the most important things for an interview is to be prepared. The more preparation you do for your interview, the more likely you will get the job.

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Topics: Training, Interviewing, Data Center, IT Staff Recruiting

A Look at Server Monitoring Tools

by Carmelo Grecia on Mon, May 18, 2015

Why monitor your servers?

Time, Insight, and Peace of Mind…these are some of the words we think about when monitoring something we have an investment in.

For IT Pros, these words are synonymous with servers that run their world…and yours.

And for such an investment to be administered properly, Server Monitoring Tools are no longer a luxury, but a necessity!

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Topics: Technologies, Software, Servers, Tools

The Slippery Slopes of Counter Offers

by Derek Zak on Tue, May 12, 2015

After a lengthy and very difficult recession, the economy in the US is starting come back to life. A recent CIO survey by an international staffing organization showed that 87% of CIO’s plan to hire, expand or fill vacant positions in the first half of 2015. Of the CIOs surveyed, 67% said it was somewhat challenging to hire tech pros — a 6 % increase from the previous survey. Often, when key employees come into your office and submit their resignation, the first reaction is to give that person a counter offer. But is this really the best practice?

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Topics: Management, Business, IT Staff Augmentation

Data Migration Best Practices

by STG Service Team on Tue, Apr 28, 2015

Data migration is a vital aspect for many companies in today's information technology world. Companies have more data today than they have ever had in the past. With so much data, it is often necessary to migrate the data from one location to another. This process can make or break a company depending on what data is being migrated. The following list of data migration best practices helps to ensure that the migration runs smoothly and is a win for the company.

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Topics: Technologies, Data Center, Migration

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